Warranty Policy

Every device from MobMistri comes with a 6-month comprehensive warranty. Your peace of mind is our priority.

What's Covered

  • Manufacturing defects in hardware components
  • Battery issues (not caused by damage)
  • Screen display malfunctions (not physical damage)
  • Speaker and microphone failures
  • Charging port issues
  • Button and switch malfunctions

What's Not Covered

  • Physical damage (drops, cracks, dents)
  • Water or liquid damage
  • Damage from unauthorized repairs
  • Software issues or virus infections
  • Normal wear and tear
  • Lost or stolen devices

How to Claim Warranty

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Step 1

Contact us via WhatsApp with your order ID and device issue description

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Step 2

Ship the device to our service center using our prepaid shipping label

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Step 3

Receive your repaired or replacement device within 7-10 business days