Refund Policy
Your satisfaction is our priority. Here's how refunds work at MobMistri.
⏰
5-7 Business Days
Once we receive your returned device and approve the refund, the amount will be credited to your original payment method within 5-7 business days.
When You Can Get a Refund
Device Not as Described
If the device condition differs significantly from our description
Full refund or replacement
Undisclosed Defects
Functional issues not mentioned in the product listing
Full refund or replacement
Change of Mind
You decide you don't want the device
Full refund minus shipping (₹200)
Reservation Cancellation
Cancel your ₹1,000 reservation before purchase
Full reservation amount refunded
Non-Refundable Cases
- ✗Physical damage caused after delivery
- ✗Water or liquid damage
- ✗Devices with locked accounts (iCloud, Google)
- ✗Returns after the 7-day window