Returns Policy

7-day hassle-free returns. Your satisfaction is guaranteed.

7Days

Return Window

You have 7 days from the delivery date to initiate a return if the device doesn't match our description or has undisclosed defects.

How Returns Work

1

Initiate Return

Contact us within 7 days of delivery via WhatsApp with your order ID.

2

Get Approval

Our team will verify the issue and send you a prepaid return label.

3

Ship Device

Pack the device securely with all accessories and ship using our label.

4

Receive Refund

Get your refund within 5-7 business days after we receive the device.

Return Conditions

  • Device must be in original condition with all accessories
  • Original packaging must be included
  • Device must not have new physical damage
  • iCloud/Google account must be signed out

Need to Return a Device?

Contact us to start the return process.